Services Australia has started balancing Child Care Subsidy (CCS) for the 2021–22 financial year.
All families must confirm their income with Services Australia before their CCS can be balanced.
Services Australia will send families an outcome once it has balanced their CCS.
How do families confirm their income?
Families confirm their income by:
- lodging their tax return, or
- telling Services Australia they don’t need to lodge a tax return and providing Services Australia with the actual income they earned. They’ll need to do this even if they’ve already told the Australian Taxation Office they don’t need to lodge. Families can advise Services Australia via MyGov or Express Plus Mobile App.
If a parent separates from their partner, Services Australia will also need their ex-partner's income. If a parent has any concerns about confirming their ex-partner’s income they should call the Families line.
The balancing process is primarily a matter between families and Services Australia.
We have resources on our website to understand the process.