Emergency Services are available if you or someone you know is in crisis.
If you are in immediate danger, call Police on 000.
On this page:
If you or someone you know is in crisis, and you are unsure which service to contact, call Kids Helpline on 1800 55 1800 or call Lifeline on 13 11 14. Both are available from anywhere in Australia 24 hours a day (toll free) and provide generalist crisis counselling, information and referral services.
Help lines and counselling services
Kids Helpline
24 hour service
Provides confidential telephone and online counselling services to young people aged 5-25 years old for any reason.
Call Kids Helpline on 1800 551 800
1800 RESPECT
24 hour service
A national sexual assault, family and domestic violence counselling line for anyone who has experienced, or is at risk of, physical or sexual violence. This service is designed to meet the needs of people with disabilities, Indigenous Australians, young people and individuals from culturally and linguistically diverse backgrounds. Online counselling is also available.
Call 1800 RESPECT on 1800 737 732
Lifeline
24 hour service
A generalist and crisis telephone counselling, information and referral service, provided by trained volunteers who are supported by professional staff.
Online chat and text services are also available.
- Lifeline website
- Lifeline text service: 0477 13 11 14 (24 hours a day, 7 days a week)
- Lifeline online chat service (24 hours a day, 7 days a week)
Suicide Call Back Service
24 Hour Service
Provides telephone, video and online counselling to people 15 years and older who are affected by suicide, which can include feeling suicidal, being worried about someone, caring for someone suicidal, being bereaved by suicide and health professionals supporting people affected by suicide.
Call the Suicide Call Back Service on 1300 659 467