International
United Pop Australia Pty Ltd [03749G] entered voluntary administration on Wednesday 25 October 2023. PKF Melbourne has been appointed as the administrator.
The Tuition Protection Service (TPS) activated on Wednesday 15 November 2023 and will be working to assist the international students affected by the closure of United Pop Australia.
Information about the Tuition Protection Service
The International Students webpage, the TPS Student Support Process following an Education Provider Default resource, and the International Students Factsheet contain information about how the TPS can assist international students affected by an education provider closure.
If you have questions about the United Pop Australia closure, please contact the TPS by emailing support@tps.gov.au or calling 1300 131 798.
Information session for students
The TPS held an online information session for international students affected by the closure of United Pop Australia on Friday 17 November 2023.
View the online information session recording and accompanying slides.
Student records
Students are strongly encouraged to obtain an up-to-date copy of their student records from United Pop Australia.
If you are unable to obtain a copy of your students records for the units of study you have already completed, the Australian Skills Quality Authority (ASQA) may be able to assist. The ASQA website includes information about how ASQA can help students and how to get a copy of your student records.
Visa information
Any questions regarding your visa status, working arrangements and travel should be directed to the Department of Home Affairs. The Department of Home Affairs can be contacted by calling 131 881 (in Australia) or +61 2 6196 0196 (outside Australia).