HELP and associated schemes - contact us

Details on how to contact us with any enquiries you may have regarding HELP and associated schemes.

On this page:

Enquiries

Student enquiry line: 1800 020 108

For questions on Contact
  • Course Seeker
 Email: CourseSeeker@education.gov.au
  • Data specifications
 Email: University-Statistics@education.gov.au
  • FEE-HELP providers

Email: FEE-HELP@education.gov.au
  • HELP forward estimates and payments
  • HECS-HELP providers
  • OS-HELP providers 
 Email: HELP.Policy@education.gov.au
  • HELP loans
    • HECS HELP
    • FEE-HELP
    • OS-HELP
    • SA-HELP
  • Commonwealth supported places
 Website: StudyAssist
  • Commonwealth Grant Scheme
  • Regional Loading
  • Enabling Loading
  • Medical Loading
  • National Institutes
  • Demand Driven System
 Email: CGS@education.gov.au
  • TCSI development
  • TCSI Data entry
  • TCSI Analytics
  • Reporting requirements
  • CHESSN allocation
  • Data specifications
 Email: TCSIsupport@education.gov.au
  • Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS)
 Website: Commonwealth Register of institutions and Courses for Overseas Students (CRICOS)
  • Commonwealth Grant Scheme estimates and payments
 Email: FEP@education.gov.au